CANCELLATION INFORMATION

Actsafe’s cancellation information varies for each course and workshop. Please see below for further details on the cancellation information for each one.

NOTE: Actsafe may cancel a course in the event of insufficient enrollment or an unexpected instructor emergency. If a course is canceled due to low enrollment, participants will have the option to either reschedule for an alternative course date without any additional cost or receive a full refund.

Cancellation Information by Course and Workshop

If you plan to cancel a course or workshop, cancellation notices must be received within Actsafe’s office hours (9:00 AM-5:00 PM). After 5:00 PM the notice will be received the following business day. To cancel, email info@actsafe.ca or call 604-733-4682.

Leavitt Machinery Courses
If you are unable to attend any Leavitt Machinery courses, you must give Actsafe a minimum of 5 business days’ notice (prior to the course date) to qualify for a refund, credit*, or rebooking without penalty.

Leavitt Machinery courses include:

Aerial and Scissor Lift

Forklift

Fall Protection

Skid Steer

Telehandler

CANCELLATION AND REFUND TERMS

Within 5 business days or more of the course date

100% refund or credit

Within 2-4 business days of the course date

No refund, 50% of the course cost to rebook

Experienced $78.75 (incl. tax)

Inexperienced $131.25 (incl. tax)

Fall Protection $52.50 (incl. tax)

Within 24 hours of the course date

No refund, 100% course fee to rebook

No-show

No, refund, 100% course fee to rebook

Improper clothing or incomplete online theory

No refund, 100% course fee to rebook

* Credits must be used within a year of the original registration date.
Felcan Workshops
If you are unable to attend any Felcan workshops, you must give Actsafe a minimum of 3 business days notice (prior to the course date) to qualify for rebooking without penalty.

Felcan courses include:

General Crew Firearms Safety

Props Firearms Safety

CANCELLATION AND REFUND TERMS

3 or more business days from the workshop date

100% refund, credit*, or rebook without penalty

Within 1-2 business days of the workshop date

50% of workshop fee to rebook

No-show

No refund, 100% workshop fee to rebook

* Credits must be used within a year of the original registration date.
* If the date of the Felcan workshop you have registered for has low enrollment, Actsafe reserves the right to cancel the course and will notify participants 3 business days prior to the scheduled workshop date.
ScreenBC Courses
If you are unable to attend any Screen BC courses, you must give Actsafe a minimum of 3 business days notice (prior to the course date) to qualify for a refund, credit*, or rebooking without penalty.

ScreenBC courses include:

Motion Picture Industry Orientation – Facilitated Session

CANCELLATION AND REFUND TERMS

3 or more business days from the course date

100% refund, credit*, or rebook without penalty

Within 1-2 business days of the course date

$75 fee to rebook

No-show

No refund, and 100% of the course fee to rebook

* Credits must be used within a year of the original registration date.
* If the course date of the MPPIA course you have registered for has low enrollment, Actsafe reserves the right to cancel the course and will notify participants 3 business days prior to the scheduled course date.
Free Actsafe Courses
If you are unable to attend any free Actsafe courses, you must give Actsafe a minimum of 3 business days’ notice (prior to the course date) to qualify for rebooking without penalty.

Free Actsafe courses include:

Hazard Identification

Performing Arts Safety Awareness

Joint Health & Safety Committee Fundamentals

Performing Arts Safety for Supervisors

Motion Picture Safety for Supervisors

Motion Picture Propane Heater Safety

Incident Investigations

Reel Green Climate and Sustainable Production

Workplace Inspections

CANCELLATION AND REFUND TERMS

3 or more business days from the course date

100% refund, credit*, or rebook without penalty

Within 1-2 business days of the course date

$45 fee to rebook

No-show

no refund, but may rebook at a $45 fee

* Credits must be used within a year of the original registration date.
* If the course date of the free Actsafe course you have registered for has low enrollment, Actsafe reserves the right to cancel the course and will notify participants 3 business days prior to the scheduled course date.
Paid Actsafe Courses
If you are unable to attend any paid Actsafe courses, you must give Actsafe a minimum of 3 business days’ notice (prior to the course date) to qualify for a refund, credit*, or rebooking without penalty.

Paid Actsafe courses include:

Occupational First Aid – Level 1

CANCELLATION AND REFUND TERMS

3 or more business days from the course date

100% refund, credit*, or rebook without penalty

Within 1-2 business days of the course date

no refund, and 100% of the course fee to rebook

No-show

no refund, and 100% of the course fee to rebook

* Credits must be used within a year of the original registration date.
* If the course date of the paid Actsafe course you have registered for has low enrollment, Actsafe reserves the right to cancel the course and will notify participants 3 business days prior to the scheduled course date.

CANCELLATION INFORMATION

Cancellation Information by Course and Workshop

CANCELLATION AND REFUND TERMS

CANCELLATION AND REFUND TERMS

CANCELLATION AND REFUND TERMS

CANCELLATION AND REFUND TERMS

CANCELLATION AND REFUND TERMS

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