Last Update: June 2022
Actsafe Safety Association (“Actsafe”, “we” or “us”) delivers online courses, training materials and course completion and user databases over the Internet through an online learning management system, online store and publicly searchable database (the “Platform”) and provides products and services in connection therewith. Our products and services may be accessible anywhere and on any device with an internet connection including your desktop, laptop, tablet or smart phone. Actsafe uses the Website, App, and Platform to provide you with access to our online products and services, including but not limited to, training materials, courses, surveys, tests, searchable databases, and safety related items (the “Products and Services”). Actsafe also uses the Website, App and Platform to provide you with information about the Products and Services and to provide online troubleshooting solutions.
To take advantage of some of the features of the Website, App, Platform and Products and Services you will have to provide us with your Personal Information. We may collect, use and disclose your Personal Information when you create an account with us, when you access or use the Platform, and when you purchase or use Products and Services.
“Personal Information” may include, but is not limited to, a person’s name, email address, residential address, telephone number, payment card information, transaction history and other billing information.
Collection of Information
We collect and store information, which may include Personal Information, for the following purposes:
(a) to process transactions for the Products and Services through the Website, App, and Platform;
(b) to provide a user with the Products and Services;
(c) to manage an individual’s account with Actsafe;
(d) to respond to inquiries about Actsafe and the Website, App, or Platform made through the Website, App, or Platform;
(e) to troubleshoot problems with the Website, App, Platform and Products and Services and to improve the Website, App, Platform and Products and Services;
(g) to conduct marketing, including promotional activities such as sending newsletters;
(h) to track and report your completion of courses, tests and assessments;
(i) to conduct surveys; and
(j) to take any other action required or permitted by law.
In collection with the foregoing collection of information, we may use “cookies” or similar technologies when you access or use the Website, App, Platform or any of the Products and Services. Cookies are small amounts of data that are stored one your computer’s hard drive or your device and may store information about you such as behavioural data. Should you choose to submit Personal Information to us, we may link cookie information to such Personal Information. If you do not wish to accept cookies, you have the option of blocking or disabling cookies. However, please be aware that certain parts of the Website, App, and Platform and some of our Products and Services will not function properly if you do so and you may lose access to Products and Services, including those you purchased.
Choice and Opt-Out Options
Actsafe does not collect Personal Information through the Website, App, Platform or Products and Services unless users choose to provide it. If you do not wish to have Actsafe collect your Personal Information, you can choose not to provide it, including not doing the following:
(a) provide your email through the Website, App, or Platform;
(b) create an account through the Website, App, or Platform;
(c) download, select or purchase any of the Products and Services through the Website, App, or Platform;
(d) seek troubleshooting help through the Website, App, or Platform;
(e) provide feedback to Actsafe through the Website, App, or Platform;
(f) complete tests, courses or assessments through the Website, App, or Platform; or
(g) participate in surveys or promotions.
We may, however, collect non-Personal Information such as device IDs, IP addresses, persistent identifiers, usage data and other non-Personal Information, whenever you access or use our Website, App, Platform or any of the Products and Services. Such non-Personal Information is not combined with Personal Information unless you choose to submit Personal Information to us.
Use of Information
We will use the Personal Information received through the Website, App, Platform and Products and Services for the various purposes outlined above under “Collection of Information”.
By providing information, including Personal Information, through your use or access of the Website, App, or Platform or any of our Products and Services, you acknowledge and agree that we may use the information, including the Personal Information, for the purposes set out herein.
Disclosure of Personal Information and Non-Personal Information
We will not transfer Personal Information to third parties, except for our business partners who have agreed to comply with legally required privacy standards and who will use the information only for the purposes disclosed at the time of collection or for a use consistent with that purpose.
In order to provide your current or prospective employers or others who have engaged your services or who may be looking to engage your services with the ability to confirm your completion of certain courses or certifications, you agree to allow your name, role or department, industry, union affiliations, city, and the results and records of your use of any of the Products and Services (including your scores and completion dates) to be made publicly available in a searchable course completion database through the Website, App, and Platform (the “Database”). No other personally identifiable information of yours will be provided via the Database at any time without your knowledge or consent.
In the event that you are accessing or using any Products and Services for which you will receive a certificate or certification, you hereby grant Actsafe the right to forward the organization providing the certificate or certification with your first name, last name, contact information and the results and records of your use of any of the Products and Services (including your scores and completion dates).
We may also share aggregate or anonymous information, including Personal Information, about you with platform hosts, publishers, content providers, certifying organizations, unions or other organizations that pay for access to the Platform and Products and Services for their members or works, affiliations, business partners, and other third parties, to the extent permitted by applicable law.
Actsafe does not sell, rent or share its customer lists to third parties for marketing or commercial purposes.
Protection of Personal Information
Actsafe has implemented reasonable physical and technical measures to protect Personal Information obtained through the Website, App, and Platform and your access or use of the Products and Services against loss or theft, unauthorized access, use or disclosure. For further information on how we protect Personal Information, contact us using the information listed below under “Questions or Comments”.
Retention of Personal Information
We may keep Personal Information obtained through the Website, App, and Platform and your access or use of the Products and Services for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected or for such longer period as may be required or permitted by applicable laws and regulations and your consent to such purpose(s) remains valid after termination of our relationship with you.
Currently, Actsafe and its service providers retain all Personal Information collected by, or provided through the Website, App, and Platform and your access or use of the Products and Services on secure servers in Canada. However, some of our third party service providers (and, in the future, Actsafe) may store information received from users (including Personal Information) outside of Canada, and under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies, regulatory agencies or security authorities in those other provinces or foreign jurisdictions may be entitled to access users’ Personal Information.
We will try to ensure that the Personal Information obtained through the Website, App, and Platform and your access or use of the Products and Services is accurate and complete. You can help Actsafe maintain the accuracy of your Personal Information by notifying Actsafe of any changes to this information by updating your account.
You are responsible for ensuring that all information created through your access or use of the Website, App, Platform and Products and Services is accurate, reliable and complete. You should verify all such information before submitting or relying upon the information. We are not in the business of providing professional advice of any kind and the use of information created or accessed from the Website, App, Platform and Products and Services is at your own risk.
Questions or Comments
Actsafe Safety Association
Attention: Lisa Wild
Address: 140-4259 Canada Way, Burnaby BC, V5G 1H1